1. Introduction
Wen Long, operated by WEIBOP LLC (we, us, or our), respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard information when you visit our website at www.wenlong.hair or engage our systems design and integration services.
By using our website, you confirm that you have read and understood this policy. WEIBOP LLC is registered in Florida, with offices at 175 SW 20TH Way Ste N7, Dania, FL 33004-2134, United States. You can contact us at reach@wenlong.hair.
2. Information We Collect
We collect information you voluntarily provide through contact forms, service inquiries, and communications, including your name, email address, phone number, company details, and project requirements. We also automatically collect technical data such as IP address, browser type, operating system, and usage patterns when you visit our website.
We do not intentionally collect sensitive personal data. Please avoid sharing health information, biometric data, or other sensitive details through our contact forms.
3. How We Use Your Information
We use collected information to respond to inquiries, communicate about services, improve our website and offerings, analyze traffic patterns, comply with legal obligations, and protect our systems. We do not sell your personal information to third parties or use it for automated decision-making.
4. Legal Basis for Processing
For EEA residents, we process data under GDPR lawful bases: consent, contractual necessity, legitimate interests (service improvement, website security, business development), and legal obligation. You may withdraw consent or object to processing at any time.
5. Information Sharing
We may share information with trusted service providers who assist in website operations, communications, and service delivery under contractual data protection obligations. We may disclose information if required by law, in connection with business transfers, or to protect rights and safety.
6. Cookies
Our website uses essential cookies for functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can manage cookies through browser settings. We do not use cookies for advertising or cross-site tracking.
7. Data Security
We implement TLS/SSL encryption, secure servers with access controls, regular security assessments, and strict internal policies to protect your information. While we maintain industry standards, no electronic storage or transmission is fully secure. We address vulnerabilities promptly.
8. Data Retention
We retain information as long as needed for the purposes collected or as required by law. Contact submissions are kept for the duration of our relationship plus an administrative period. Analytics data is anonymized and retained up to 26 months.
9. Your Rights
Depending on your jurisdiction, you may have rights including access, correction, deletion, restriction, portability, and objection. California residents have additional CCPA rights. We do not sell personal information. To exercise your rights, contact reach@wenlong.hair. We respond within 30 days.
10. Children's Privacy
Our services are not intended for individuals under 16. We do not knowingly collect information from children. If we become aware of such collection, we delete it promptly. Contact us at reach@wenlong.hair with concerns.
11. International Transfers
Your information may be processed in the United States. For EEA transfers, we implement Standard Contractual Clauses or equivalent safeguards to ensure adequate protection.
12. Third-Party Links
Our website may link to third-party sites not controlled by WEIBOP LLC. We are not responsible for their privacy practices. Review their policies before providing information.
13. Policy Changes
We may update this policy. Changes are posted here with an updated date. Material changes are communicated through our website. Continued use constitutes acceptance.
14. Governing Law
This policy is governed by Florida law. Disputes are subject to the jurisdiction of courts in Broward County, Florida.
15. Contact Information
Email: reach@wenlong.hair
Phone: +1 (831) 732-3044
Mail:
WEIBOP LLC
175 SW 20TH Way Ste N7
Dania, FL 33004-2134
United States